Municipal Desk Reference
The Fels Institute of Government at the University of Pennsylvania has released a new report that provides hard data about the growing use of social media in local governments.
September 28, 2012
This publication is written for local governments that are beginning to experiment with social media and would like to get more out of them. Its emphasis is on the use of specific applications, such as Facebook and Twitter, by government managers and communications directors.
August 14, 2012
After Billy Grogan started the job as Dunwoody’s first police chief at the end of 2008, he immediately knew the police department would need a strong online presence.
June 8, 2012
Clara Axam talks about her experiences leading a community development project in South Atlanta that brought together a low-income neighborhood with its neighborhood school – and how each benefited from working together.
May 10, 2012
Aragon Mayor Ken Suffridge and Janet Dover of Rockmart High School have embarked upon an unprecedented move for the city of Aragon.
March 7, 2012
This paper focuses on the use of performance information obtained from citizens to help make decisions about resource allocations and improving service delivery.
September 23, 2010
"Making the Most of Social Media: 7 Lessons from Successful Cities" is written for local governments—cities, counties, townships and their affiliates—that are beginning to experiment with social media and would like to get more out of them.
April 14, 2010
In March of 2008, Cobalt Community Research partnered with CFI Group to create the Citizen Satisfaction Survey to help local governments measure, monitor and manage satisfaction among its citizen base.
July 31, 2009
Q&A from Ask GMA.
May 1, 2009
This guide has been put together to assist reporters navigate their coverage of city government.
November 1, 2005
This publication contains information on various specialized citizen academies and youth programs that increase public knowledge and awareness about municipal government.
January 1, 2003
This publications looks at both the benefits and problems that exist in the relationships academic institutions and their academic hosts.
June 1, 2002